Customer Guide

Create your customer account with email; never share your password and trust verification messages only from the Target Dimark domain.

1. Open My Account.
2. Enter your name, email and a strong password.
3. If email verification is enabled, open the secure link sent to your account address.
4. Complete your account and security details.

Use keyword, category and seller filters together from the homepage or Shop search.

1. Search with a short description of your need.
2. Narrow by category and seller.
3. Compare scope, delivery time, price and store profile.
4. Ask unresolved questions through Product Q&A or Support.

A seller may show a EUR or USD reference price; cart, contract and card charge are finalised in Turkish Lira.

1. Check the seller and final TRY total in cart.
2. Enter correct billing details.
3. Read and accept pre-information and terms.
4. If the payment provider presents additional bank verification, complete the secure on-screen steps.

The wallet is not a crypto wallet; it stores approved refunds and site credit for later orders.

1. Open My Account > Wallet.
2. Review balance and transaction descriptions.
3. Use available credit during checkout.
4. Create a support ticket for an unrecognised entry.

Use seller support for delivery questions and central support for account, payment or platform issues.

1. Open the order from My Account > Orders.
2. State the order number and issue clearly.
3. Use seller support for delivery matters.
4. Create a central ticket for payment, security or unresolved disputes.

Target Dimark never asks for a password, card PIN, OTP or API key by email, chat or support ticket.

1. Use a strong, unique password.
2. If two-step verification is offered on Account Security, enable it and store the recovery method safely.
3. Check the payment domain and HTTPS lock.
4. Report suspicious messages or sessions with a security ticket.